CV
Experiences
Software engineer with experience delivering banking, telecommunications and social impact solutions for organisations in the United Kingdom and Hong Kong.
Company
JPMorganChase
Global financial services firm serving consumer and institutional customers
Period
January 2024 - Present
Tenure
2 years 4 months
Role
Software Engineer
Role Summary
Contributed to the development of the core payments platform underpinning Chase UK, Chase Germany and the expansion of JPMorganChase International Consumer Banking (ICB) capabilities outside the United States
SEPA Payment Scheme
Contributed to the implementation and production support of the Single Euro Payments Area (SEPA) payment scheme in Chase, helping build scalable solutions with extensibility for broader ISO 20022-based payment schemes and future regulatory initiatives.
Simulation and Support
Identified gaps in scheme simulation tooling and support processes, and spearheaded development of scalable self-service solutions that reduced support turnaround time, improved developer productivity, and enhanced stakeholder and end-user experience.
Additional Contributions
- Acted as a key technical partner for stakeholders across multiple business domains, balancing delivery priorities and client impact within a highly regulated financial environment, while coordinating closely with external vendors to manage integrations, align deliverables, and drive issue resolution across teams.
- Adoption of AI agents and intelligent automation capabilities to accelerate engineering execution and unlock improvements in team productivity and delivery velocity.
Company
Monzo - Borrowing
UK digital bank focused on consumer financial services
Period
August 2021 - January 2024
Tenure
2 years 6 months
Role
Backend Engineer
Role Summary
Backend Engineer in Monzo's Core Borrowing Growth team, later rebranded as Catalyst, helping deliver lending growth from GBP 104.6m in FY2021 to GBP 258.8m in FY2022.
Cross-Functional Delivery
Led backend implementation work alongside frontend engineers, product managers, marketing managers, data scientists, UX designers, operations, legal, and compliance.
Loan Aggregation
Built loan aggregation integrations that surfaced Monzo loan quotations on comparison platforms including ClearScore.
Experimentation
Improved take-up rates by identifying customer frictions through experiments and A/B tests.
Additional Contributions
- Supported onboarding and mentoring for new engineers, from experienced hires learning Monzo's in-house frameworks and tools to engineers at the start of their careers.
- Delivered backend work in a regulated financial services environment where technical quality and operational correctness were critical.
Company
Zensis
Hong Kong mobile and telecommunications solutions firm
Period
May 2013 - May 2021
Tenure
8 years
Progression
Programmer
Analyst
Programmer
Senior Analyst Programmer
Scope and Responsibilities
Software Development
Built and maintained mobile and web solutions for client-facing products and internal operations.
Technical Research
Evaluated platforms, tools, and implementation approaches to support delivery decisions.
Project Coordination
Worked with stakeholders and teammates to align requirements, delivery timelines, and technical execution.
Company Highlights
- Official MongoDB partner since 2018.
- Delivered solutions for telecommunications, real estate, social services, quality assurance, lending, and broadcast media clients.
Selected Clients
SmarTone Telecommunications Holdings Limited
Major Hong Kong telecommunications provider, HKEX:
0315.
One of Hong Kong's largest telecom operators and a PCCW
subsidiary, HKEX: 6823.
Large real estate brokerage group in Hong Kong, HKEX:
1200.
Social impact project managed by The Hong Kong Federation of Youth Groups and funded by The Hong Kong Jockey Club Charities Trust.
Quality assurance provider under Intertek Group plc, LSE:
ITRK.
Leading consumer credit service provider in Hong Kong.
Major Hong Kong broadcaster, HKEX: 0511.
Period
2011 - 2012
Role Summary
Completed a one-year industry placement as a trainee engineer, building early professional experience in a global technology and information services environment.
Period
2009 - 2013
Highlights
Dean's List (2010 - 2011).