CV
Experiences
Software engineer with experience delivering telecommunications, customer service, quality assurance, and social impact solutions for organizations in Hong Kong.
Company
JPMorganChase
Global financial services firm serving consumer and institutional customers
Period
January 2023 - Present
Tenure
3 years 3 months
Role
Software Engineer
Role Summary
Software Engineer delivering payment infrastructure for European banking workflows, with a focus on SEPA processing quality, compliance, and reliability.
SEPA Payment Processing
Designed, implemented, and delivered a payment processing system supporting the Single Euro Payments Area scheme while ensuring compliance with European banking standards.
Testing and Simulation
Led integration of testing engines and simulation tools, improving test coverage and the reliability of payment processing workflows.
Company
Monzo
UK digital bank focused on consumer financial services
Period
August 2021 - January 2023
Tenure
1 year 6 months
Role
Backend Engineer
Role Summary
Backend Engineer in Monzo's Core Borrowing Growth team, later rebranded as Catalyst, helping deliver lending growth from GBP 104.6m in FY2021 to GBP 258.8m in FY2022.
Cross-Functional Delivery
Led backend implementation work alongside frontend engineers, product managers, marketing managers, data scientists, UX designers, operations, legal, and compliance.
Loan Aggregation
Built loan aggregation integrations that surfaced Monzo loan quotations on comparison platforms including ClearScore.
Experimentation
Improved take-up rates by identifying customer frictions through experiments and A/B tests.
Additional Contributions
- Supported onboarding and mentoring for new engineers, from experienced hires learning Monzo's in-house frameworks and tools to engineers at the start of their careers.
- Delivered backend work in a regulated financial services environment where technical quality and operational correctness were critical.
Company
Zensis
Hong Kong mobile and telecommunications solutions firm
Period
May 2013 - May 2021
Tenure
8 years
Progression
Programmer
Analyst
Programmer
Senior Analyst Programmer
Scope and Responsibilities
Software Development
Built and maintained mobile and web solutions for client-facing products and internal operations.
Technical Research
Evaluated platforms, tools, and implementation approaches to support delivery decisions.
Project Coordination
Worked with stakeholders and teammates to align requirements, delivery timelines, and technical execution.
Company Highlights
- Official MongoDB partner since 2018.
- Delivered solutions for telecommunications, real estate, social services, quality assurance, lending, and broadcast media clients.
Selected Clients
SmarTone Telecommunications Holdings Limited
Major Hong Kong telecommunications provider, HKEX:
0315.
One of Hong Kong's largest telecom operators and a PCCW
subsidiary, HKEX: 6823.
Large real estate brokerage group in Hong Kong, HKEX:
1200.
Social impact project managed by The Hong Kong Federation of Youth Groups and funded by The Hong Kong Jockey Club Charities Trust.
Quality assurance provider under Intertek Group plc, LSE:
ITRK.
Leading consumer credit service provider in Hong Kong.
Major Hong Kong broadcaster, HKEX: 0511.
Period
2011 - 2012
Role Summary
Completed a one-year industry placement as a trainee engineer, building early professional experience in a global technology and information services environment.
Period
2009 - 2013
Highlights
Dean's List (2010 - 2011).