CV

Experiences

Backend software engineer and architect with 13+ years of hands-on experience delivering enterprise-grade, scalable solutions across banking, telecommunications and social-impact services in the United Kingdom and Hong Kong.

Company

JPMorganChase

Global financial services firm serving consumer and institutional customers

Period
- Present

Tenure
2 years 9 months

Role
Software Engineer

Role Summary

Previously worked in Strategy and Growth; now part of International Consumer Banking (ICB). Contribute to the core payments platform and payment reconciliation for Chase UK, Chase Germany and expansion outside the United States.

SEPA Payment Scheme

Implemented and supported the SEPA payment scheme in production, building scalable foundations extensible to wider ISO 20022 payment schemes and future regulatory initiatives.

Simulation and Support

Spearheaded self-service scheme-simulation and support solutions that reduced turnaround time and improved developer productivity and user experience.

Additional Contributions

  • Act as a technical partner across business domains and external vendors, while advancing AI-agent adoption to improve engineering delivery velocity.

Company

Monzo

UK digital bank focused on consumer financial services

Period
-

Tenure
2 years 5 months

Role
Backend Engineer, Borrowing

Role Summary

Helped the Core Borrowing Growth team, later Catalyst, grow lending from GBP 104.6m in FY2021 to GBP 258.8m in FY2022.

Cross-Functional Delivery

Led backend implementation with frontend engineers, product and marketing managers, data scientists, UX designers, operations, legal and compliance.

Loan Aggregation

Built loan-aggregation integrations including ClearScore.

Experimentation

Used experiments and A/B tests to identify friction and improve take-up.

Additional Contributions

  • Onboarded and mentored engineers while delivering operationally correct systems in a highly regulated financial environment.

Company

Zensis Limited

Hong Kong mobile and telecommunications solutions firm

Period
-

Tenure
8 years

Role
Senior Analyst Programmer

Scope and Responsibilities

Progressed from Programmer to Analyst Programmer and Senior Analyst Programmer, building and maintaining mobile and web solutions and coordinating technical delivery.

Architecture and Delivery

Designed highly available cloud and on-premise architectures, researched platforms and tools, and aligned requirements, timelines and execution with clients and project teams.

Telecommunications

Delivered telecommunications systems for providers serving 2.7 million customers, including telecom billing reconciliation, REST / SOAP integrations, RADIUS, SMS / SMPP and MMS.

Social Impact

Designed the high-availability OpenUp 24/7 crisis-intervention platform, which handled 14,400 cases and 1.4 million messages in its first 11 months.

Selected Clients

SmarTone Telecommunications Holdings Limited

Hong Kong telecommunications provider.

Hong Kong Telecom (HKT)

Hong Kong telecommunications operator.

Midland Holdings Limited

Real estate brokerage group in Hong Kong.

OpenUp

Social-impact crisis-intervention platform.

Intertek Hong Kong

Quality assurance services.

PrimeCredit Limited

Consumer credit services in Hong Kong.

Television Broadcasts Limited

Hong Kong broadcaster.

Earlier Experience

Thomson Reuters

Trainee Engineer (Sandwich Student)

Period

-

Role Summary

Completed a one-year industry placement in a global technology and information-services environment.

Education

The Hong Kong Polytechnic University

BSc (Hons) Computing, First Class Honours

Period

-

Highlights

Dean’s List, 2010 - 2011